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APPENDIX F.
Southern Connecticut State University
Hilton C. Buley Library
Faculty Survey Report

A brief survey on library services, collections, and facilities was distributed to all SCSU teaching faculty in April 2000.  As expected, the majority (76%) of the 71 faculty who responded are regular (at least monthly) users of Buley Library.  In nearly every category, the majority of faculty who used particular services, collections, and facilities were satisfied or very satisfied.  In areas of dissatisfaction, faculty were extremely candid in their comments.  Many faculty also noted the improvements of the past few years.

In all service areas, the majority of responses were favorable.  Comments and criticisms reflect weaknesses that have been noted, and improvements are ongoing.  Faculty evaluations of the adequacy of Buley Library collections highlighted strengths in electronic resources and confirmed the need to continue adding to book collections.  The Library’s current focus on periodicals and media formats was reinforced by the faculty’s dissatisfaction with those collections.  Criticisms of facilities and equipment also confirmed the need to continue planned improvements in those areas.

The faculty have provided a wealth of information on library services, collections, and facilities.  These responses will be used to focus efforts on improving all areas, particularly those that generated expressions of dissatisfaction.  In many cases, faculty who identified themselves will be contacted for additional input on specific improvements needed.  Overall, the survey results are encouraging – they recognize recent improvements and support many of the Library’s current initiatives.

Dr. Susan E. Cirillo
Director of Library Services
September 27, 2000

 

 
Southern Connecticut State University
Hilton C. Buley Library
FACULTY SURVEY - MAY 2000

How often do you visit the library?

daily weekly monthly rarely never Comments:
3 18 18 11 1 I send students more often
6% 35% 35% 22% 2% Does not include "electronic visits"

SERVICES

How satisfied are you with the services provided by the library?  Please mark the appropriate number:
1 = very satisfied 2 = satisfied 3 = not satisfied 4 = have not used 5 = unaware of
  1 2 3 4 5
Reference Desk Services 24 21 9 8 1
  38% 33% 14% 13% 2%
Circulation Desk Services 21 28 14 1 2 Grouchy, unpleasant and not helpful! Disappointed
  32% 42% 21% 2% 3% Staff is frequently rude
Interlibrary Loan 14 19 11 15 2 Excellent!, needs faster notification, could be electronic
  23% 31% 18% 25% 3% ILL is touch & go sometimes.  Orders have been lost.  Staff is frequently rude.
Special Collections 4 9 2 39 7
  7% 15% 3% 64% 11%
Library Instruction 16 12 4 26 4
  26% 19% 6% 42% 6%
Reserve Services 18 23 10 9 1
  30% 38% 16% 15% 2%
Learning Resource Services 9 13 7 24 7 Terrible
  15% 22% 12% 40% 12%
Curriculum Lab Services 1 4 5 42 8  
  2% 7% 8% 70% 13%
Library Web Page 23 20 5 11 3
  37% 32% 8% 18% 5%

Additional Comments:

Have you used the electronic resources listed on the library's web page?

Yes No Office Home
35 15 43 26
70% 30% 62% 38%

Specific resources used:

Have you, or your department, been assisted by a library selector?
Yes No
35 21
63% 37%

If yes, please comment on the value to your department of having a contact person on the library staff with whom to work:

Are you satisfied with the process for requesting library materials?
Yes No
38 13
75% 25%
Are you satisfied with the time it takes to receive library materials?
Yes No
40 15
73% 27%
Comments: Do you know who your faculty department liaison is?
Yes No
50 13
79% 21%

If the library has provided you with bibliographic instruction, has this resulted in an improvement in student performance?

Yes No
12 6
67% 33%
Comments: If reserve materials for your courses were available electronically, would you use this service?
Yes No
48 4
92% 8%
Comments: COLLECTIONS

Indicate the adequacy of each of the types of materials listed below by marking the appropriate number
1 = very good 2 = adequate 3 = not adequate 4 = have not used

For your students 1 2 3 4  
Books 12 37 14 1  
  19% 58% 22% 0%  
Electronic Resources 16 34 4 9  
  25% 54% 6% 14%  
Periodicals 12 27 23 3 Terrible, school health
  18% 42% 35% 5%  
Government Documents 7 16 3 34  
  12% 27% 5% 57%  
Microforms 5 19 5 31 Would like periodicals on shelf, not mircoform - too difficult to access
  8% 32% 8% 52%  
Audio Recordings 2 7 6 42 More please!!
  4% 12% 11% 74%  
Videos 4 13 16 26 Terrible, more please!!
  7% 22% 27% 44%  
Curriculum Materials 3 8 11 34  
  5% 14% 20% 61%  
           
For your research 1 2 3 4  
Books 4 18 34 4  
  6% 30% 57% 6%  
Electronic Resources 9 21 16 11 Need SSCI
  16% 37% 28% 19%  
Periodicals 6 16 33 4 Terrible, need some more, +++
  10% 27% 56% 7%  
Government Documents 4 10 7 33 Quality of docs problematic
  7% 19% 13% 61%  
Microforms 3 14 12 26  
  5% 25% 22% 47%  
Audio Recordings 0 1 8 45
Have not used because my perception is you don't have very many!
Adequate because of recent attention
  0% 2% 15% 83%  
Videos 2 3 17 32 Terrible; Have not used because my perception is you don't have very many!
  4% 6% 31% 59% Needs of list of videos available at SCSU vs integrating in Consuls
Curriculum Materials 2 2 13 35 Materials too old
  4% 4% 25% 67%  

 Please indicate specific subject areas in the collections that are:

Strong Weak
Sciences
Race
Psych
Public Health
Feminism
Women's Studies
Pre-civil war U.S., black history
Jazz history
Shakespeare, Milter, Blake
education perhaps
German history
Education materials
LD tests
Asian Art & History
Nursing in general (always needs updating)
Clinical practice in general
Public Health
Chemistry
Social Sciences
Social Movements, Gender Issues
leisure, gerontology, social psychology
School Health
Older Government Documents, State Publications
Classical Literature (Ancient World)
Urban Studies & Social Work
Local, state, & regional historical journals
Women's history, late 19th century U.S., etc.
Jewish music, jazz fake books, music scores - all kinds
General English literature
Neuropsychology - no periodicals, psychology periodicals limited.
Intellectual history, E. European Hist.
Foreign Language, Literature and culture, Medieval Studies
Chemistry - organic, inorganic
Literary criticism/Composition Theory
Specific curr. Materials & up-to-date public school curr. Guides
Humor in Education, Reality Therapy
Asian Art Periodicals, Ceramics; Foreign Language References
Need updating in Nursing Admin/Cultural concerns
Specific areas, such as AIDS, Gay, Lesbian & Bisexual content.
Public Health Education/Promotion
European social & cultural history (esp. British)
Need a list of periodicals for Special Education
Do you rely on other academic libraries for support of your work?
Yes No
46 11
81% 19%

If yes, for what types of resources?

If you rely on particular libraries, please name them: Are there any special needs that should be filled or important new directions taken in developing collections? FACILITIES AND EQUIPMENT

Indicate the adequacy of each category listed below by filling in the appropriate number.
1 = very good 2 = adequate 3 = not adequate 4 = don't know

 

Quantity

   Quality
  1 2 3 4   1 2 3 4
Internet Workstations 9 23 7 16   16 20 1 14
  16% 42% 13% 29%   31% 39% 2% 27%
During busy average day during school year - I've had to go to 3rd floor
 
Students don't complain
Online Catalog Terminals 13 22 13 9   16 26 1 8
  23% 38% 23% 16%   31% 51% 2% 16%
Need a few more
 
Need better machines in basement
Microform reader/printers 7 15 6 25   4 12 9 25
  13% 28% 11% 47%   8% 24% 18% 50%
 
These run badly and are too few, only take dimes
Photocopiers 4 20 18 14   2 18 17 13
  7% 36% 32% 25%   4% 36% 34% 26%
Too expensive; Need faculty copier in basement
 
Faculty copier very bad!
Seating 10 20 15 11   9 20 9 12
  18% 36% 27% 20%   18% 40% 18% 24%
 
Noisy!!
Study Areas 12 16 15 12   10 15 12 13
  22% 29% 27% 22%   20% 30% 24% 26%
No real study areas - amazing!
 
Need better lighting - small desk lamps instead of overhead flourescent
Media Viewing Facilities 6 8 6 34   6 7 7 33
  11% 15% 11% 63%   11% 13% 13% 62%
Video Equipment 4 9 7 33   4 6 8 35
  8% 17% 13% 62%   8% 11% 15% 66%
Audio Equipment 4 6 5 37   4 4 6 38
  8% 12% 10% 71%   8% 8% 12% 73%
Primitive
   
Additional comments:
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