An assessment of the time involved in the acquisitions and cataloging processes was undertaken and a base time frame within which these processes occur was established. Order records were collected and sorted with particular attention given to order dates, received dates and cataloged dates. The raw data was entered into a spreadsheet for analysis. An examination of the individual records in various groupings indicate some issues that Technical Services Staff should plan to address.
Assessment Summary and Comments:
Acquisitions:
Most of the material ordered is received in the library within 12 weeks (66%).
Orders that are not received within 24 weeks are overwhelmingly not-yet-published or out-of-print materials.
Cancelled items were most likely re-ordered from another vendor.
Orders do not include standing orders for reference materials.
A further examination by vendor may indicate additional patterns.
Cataloging:
Most of the materials received are cataloged within 12 weeks (77%).
Materials cataloged from 13-36 weeks are generally non-DLC or original cataloging projects.
The number of outstanding materials increases as the year progresses and may actually fall within the 16 week or later period.
As the volume of books received increased, the time from receipt to shelves increased.
This time study has the most relevance as it is examined during the middle months of the fiscal year. Without continuous statistics from previous and current activity there is no accountability for items cataloged in the current year but ordered and received previously or left noted as “outstanding” but received later. In addition, a future study should track the ultimate resolution of cancelled orders. Many such orders are reordered and received, some remain unavailable.
Taken as one process from order to shelf there is on average 6 months between time of order and time of availability. Clearly, the staff has the greatest control over the process from receipt to shelf. There is a plan in place to train one additional staff member in copy cataloging. Other strategies for decreasing the cataloging time will be explored in the coming year. The division will use the data gathered to develop a plan for decreasing the amount of time it takes to get materials to the shelves.
Technical Services Asessment: Time from Order to Receipt; Receipt to Catalog
| Order Date | Total Orders | Received 4 weeks | Received 8 weeks | Received 12 weeks | Received 16 weeks | Received 20 weeks | Received 24 weeks | Received 28 weeks | Received 32 weeks | Received over 36 weeks | Cancelled | Out-standing |
| July | 242 | 27 | 59 | 99 | 15 | 18 | 1 | 2 | 7 | 8 | 6 | |
| August | 826 | 64 | 289 | 201 | 138 | 13 | 26 | 11 | 8 | 17 | 19 | 40 |
| September | 1169 | 41 | 171 | 694 | 39 | 100 | 15 | 22 | 12 | 21 | 18 | 36 |
| October | 1217 | 54 | 332 | 257 | 358 | 98 | 24 | 12 | 17 | 21 | 12 | 32 |
| November | 1169 | 55 | 44 | 569 | 252 | 68 | 31 | 49 | 7 | 22 | 16 | 56 |
| December | 952 | 38 | 270 | 287 | 140 | 37 | 29 | 12 | 10 | 11 | 58 | 60 |
| January | 1230 | 49 | 483 | 271 | 210 | 78 | 18 | 11 | 22 | 26 | 62 | |
| February | 1129 | 23 | 221 | 408 | 250 | 51 | 30 | 31 | 8 | 107 | ||
| March | 1497 | 92 | 241 | 552 | 230 | 123 | 68 | 17 | 174 | |||
| April | 1614 | 106 | 432 | 513 | 266 | 92 | 33 | 172 | ||||
| May | 3071 | 171 | 571 | 1465 | 343 | 72 | 449 | |||||
| June | 1351 | 16 | 521 | 526 | 24 | 264 | ||||||
| Totals | 15467 | 736 | 3634 | 5842 | 2241 | 678 | 242 | 150 | 76 | 99 | 311 | 1458 |
| Percent of orders received | 4.76% | 23.50% | 38% | 14.49% | 4.38% | 1.56% | 1% | 0.49% | 0.64% | 2.01% | 9.43% | |
| Received Date | Total Received | Cataloged 4 weeks | Cataloged 8 weeks | Cataloged 12 weeks | Cataloged 16 weeks | Cataloged 20 weeks | Cataloged 24 weeks | Cataloged 28 weeks | Cataloged 32 weeks | Cataloged over 36 weeks | Not cataloged | |
| July | 27 | 3 | 1 | 2 | 1 | 8 | 3 | 2 | 1 | 4 | 2 | |
| August | 123 | 4 | 43 | 23 | 25 | 10 | 8 | 3 | 1 | 6 | ||
| September | 429 | 80 | 205 | 37 | 23 | 63 | 1 | 11 | 7 | 2 | ||
| October | 441 | 262 | 81 | 8 | 40 | 33 | 6 | 1 | 1 | 9 | ||
| November | 1237 | 648 | 274 | 45 | 125 | 97 | 8 | 12 | 8 | 4 | 16 | |
| December | 392 | 222 | 123 | 5 | 27 | 6 | 5 | 4 | ||||
| January | 1374 | 628 | 481 | 148 | 51 | 45 | 6 | 2 | 2 | 11 | ||
| February | 1169 | 128 | 545 | 292 | 49 | 100 | 11 | 2 | 42 | |||
| March | 846 | 72 | 179 | 427 | 32 | 61 | 25 | 50 | ||||
| April | 1063 | 48 | 269 | 414 | 215 | 60 | 57 | |||||
| May | 1587 | 133 | 222 | 597 | 574 | 61 | ||||||
| June | 1431 | 87 | 154 | 933 | 257 | |||||||
| Totals | 10119 | 2315 | 2577 | 2931 | 1161 | 477 | 74 | 38 | 12 | 16 | 517 | |
| Percent Cataloged | 22.88% | 25.47% | 28.97% | 11.47% | 4.71% | 0.73% | 0.38% | 0.12% | 0.16% | 5.11% |
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